Colocation
Rack space for your equipment, with redundant power and connectivity.
- Full rack, half rack or per U
- Generator-backed power with redundant UPS and PDUs
- Carrier-neutral connectivity
Data Center
Colocation, connectivity, hosting, backup and disaster recovery from our carrier-neutral data centre in Cyprus.
99.98%Availability SLA
Tier III+Design standard
N+1 / 2NRedundancy
24/7Monitoring
01 — The facility
Limassol data centre
We built our data centre in 2007. It was the first carrier-neutral data centre in Cyprus and the first to be ISO 9001 certified.
- Routers, switches, generators, UPS and cooling are at least N+1 redundant, and some systems are 2N
- Exceeds Uptime Institute Tier III (concurrently maintainable) standards
- Two fibres from every carrier, on separate routes and entry points
- Run to documented ISO 9001 and ISO/IEC 27001 procedures
Formal SLA
Availability guaranteed in a written Service Level Agreement.
Engineers on call
On-site engineers available 24/7, with a guaranteed response within two hours.
Lower costs
Cheaper than building and running a proper server room of your own.
Global reach
Affiliated data centres in the U.S., Europe, the Middle East and Asia.
02 — Services
Data centre services
From rack space and bandwidth to backup, disaster recovery and on-site support.
Bandwidth
Internet connectivity for your equipment, and links to your offices.
- Shared or dedicated bandwidth
- Direct fibre from your preferred ISP
- Point-to-point, VPN or MPLS links to your premises
- Public IP addresses and DNS
Web & Application Hosting
Websites, email and business applications hosted in our data centre.
- Dedicated servers, virtual servers or shared plans
- Email, CRM and other business applications
- One central location for companies with several offices
Data Backup
Off-site backup, so your data survives even if your offices do not.
- Your own backup equipment or ours
- Databases, email and files
- Kept secure and private
Disaster Recovery
Standby servers and applications, ready to take over if your main systems fail.
- Redundant equipment and applications in our data centre
- Used remotely, or moved to wherever you need them
- Virtualisation to keep costs down
Business Continuity
Disaster recovery plus an equipped office, so your staff can work again within 24 hours.
- Standby servers in the data centre
- Private office for up to 12 people
- Larger office space elsewhere on request
Remote Hands & Eyes
Our on-site engineers work on your equipment for you.
- Receiving and storing your equipment
- Racking, cabling and setup
- Restarts, part replacements and log checks
- 60-minute response for emergencies
Managed Services
24/7 monitoring and management of your systems, wherever they are.
- Network devices, servers, databases and clusters
- Email and SMS alerts
- Updates, patches and configuration changes
- Managed backup and managed security
Virtual Office
A Cyprus phone number, fax number and business address for your company.
- Calls answered in your company's name
- Calls forwarded worldwide, voicemail by email
- Faxes forwarded by email as PDF
- Post received and forwarded
Veeam Cloud Connect Backup
Send your Veeam backups off-site to our data centre and meet the 3-2-1 backup rule.
- An off-site copy without building a second site
- Encrypted transfer with built-in WAN acceleration
- No extra Veeam licence needed
Veeam Cloud Connect Replication
Disaster recovery as a service: replicate your virtual machines to us and fail over if your site goes down.
- Image-based VM replication
- Recovery in under 15 minutes
- Works with your existing Veeam setup
03 — Specifications
Facility specifications
Redundant power, cooling and connectivity, with layered physical security and round-the-clock monitoring.
Power
- Two independent power feeds per rack (16A or 32A)
- 2N UPS with hot-swappable modules
- Generators start in under 10 seconds, 18-hour runtime at full load
- No single point of failure from source to rack
Cooling
- Fully redundant down-flow air conditioning
- 22 °C ±2 °C at 50% ±10% humidity
- Hot-air extraction fans and blanking panels in every rack
Network
- Carrier neutral, with all major Cypriot ISPs present
- Two fibres per carrier on diverse routes
- Redundant Cisco edge routers and core switches
- Private VLAN for every customer
Fire detection & suppression
- Redundant VESDA early smoke detection
- Temperature sensors above and below the floor
- Automatic gas-based suppression, safe for people
- Two-hour fire-rated walls, glass and floor
Access control
- Multi-zone proximity cards and access codes
- Every door event recorded
- Visitors checked against customer access lists
CCTV & intrusion alarms
- Infrared colour cameras on entrances and throughout
- Recordings kept for at least 30 days
- Door alarms, motion detectors and night patrols
Racks & cabling
- 42U, 19-inch lockable racks
- Braced against earthquakes and individually grounded
- Power and CAT6 cabling under a raised, fire-rated floor
Monitoring
- Power, cooling, fire and security systems monitored 24/7
- Documented procedures for every type of incident
Certified operations
- ISO 9001 quality management
- ISO/IEC 27001 information security
- ISO 14001 and EMAS environmental management
04 — On-site space
Office space at the data centre
Space for your staff to work during a disaster, and for your engineers to prepare equipment.
Business continuity office
- 46 m² private office for up to 12 people
- Furnished and equipped with PCs, phones and printers
- Private network with direct access to your servers
- Meeting room for 8 people
Staging area
- Desks and internet access for your engineers
- Private VLAN access
- Secure storage while you set up your equipment
- Keeps the data hall clean and undisturbed
Visit the data centre
Tours are by appointment. Call or email us to arrange one.